You are entitled to cancel your order within 45 days without giving any reason for doing so.

The deadline for canceling an order is 45 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail

We will reimburse you no later than 45 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the services to be eligible for a return, please make sure that:

  • The Services were purchased in the last 30 days

The following goods cannot be returned:

  • The supply of services provided to your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Services

You are responsible for the cost and risk of returning the SERVICES to us. You should send the goods to the following address:


We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

The customer can only claim for refund about any service provided till 45 days, after that refund shall not be applied.

Kahoo Digitals Believes in Customer satisfaction and we will always be available for you for any kind of complain or service default.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail